d-insights

Banking Application Support

Growth in technology has made it difficult to meet increased user demands alongside the day-to-day activities of Banks. Outsourcing these needs to us has allowed Bank’s staff to focus on the core activities of the bank’s business, whilst our in-house experts take care of their softwares. This has allowed the banks to free up staff in-house to focus on the bank’s core competence. Outsourcing their Core Application support has therefore improve the bank’s internal efficiency and enabled them to focus on supporting their business applications.

Our team of SME’s and experienced experts manage 24×7 Support Operations(L1/L2) in various Core Banking processes like :

  • Fraud Management Systems
  • Loan Management Systems (LMS)
  • Base24 Switches
  • IMPS
  • UPI 
  • NCMC